Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your (physical) purchase for reason, you may return it to us for [a full refund/store credit /an exchange] only]. Please see below for more information on our return policy.
To return an item [defective or incorrect product(s) shipped], please email customer service at firstname.lastname@example.org. We will access each return/refund request and thereafter advise the buyer on the return/refund process.
[Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.]
Digital Products – Audio MP3 (Downloads) or Online Courses
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.livinglilies.org are non-refundable or exchangeable, unless incorrect product(s) was sent. Since the products made available here are intangible, there is a strict no refund policy.
After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 14 [number of days to process returns] days from the receipt of your item to process your [return/exchange/return or exchange]. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] [We will notify you by email when your return has been processed.]
If you have any questions concerning our return policy, please contact us at: